Hospitality Software Solutions for Large Hotels and Hotel Сhains

A scalable PMS that makes it easy to keep track of all your properties. Manage employees across different locations and deal with high volumes of bookings within one online platform.

Hospitality Software Solutions for Large Hotels and Hotel Сhains
Your PMS can do so much more with HotelFriend icon

Your PMS can do so much more with HotelFriend

Quick setup to get you started immediately

Start working with your PMS in no time and unlock your property’s true potential. We know that time is money, and that's why we've made our system quick and easy to set up.

The HotelFriend system will be up and running in just a few hours, ensuring continuity for your hotel chain operations. Quickly automate core processes such as check-in to deal with staff shortages at the front desk and other departments.

Quick setup to get you started immediately
Short learning curve for hotel staff

Short learning curve for hotel staff

Say goodbye to lengthy training sessions for your staff. The intuitive design helps your employees quickly grasp the system’s features and get the ball rolling right away.

Our Help Center provides supporting videos and instructions, allowing any user to lean into the basics. We also offer on-demand training with HotelFriend experts, ensuring that your staff has the knowledge and skills to make the most of the PMS.

Deeper insights into guest data

Understanding your guests' preferences and behavior is key to providing exceptional experiences and driving revenue growth. With HotelFriend, you can unlock deeper insights into guest data than ever before.

Our software grants you access to a wealth of information about your guests, including order preferences, spending habits, the purpose of their visit, and more. You can use this data to tailor your offerings and engage with customers on a more personal level, leading to increased loyalty and income.

Deeper insights into guest data
Boost your chain’s revenue stream

Boost your chain’s revenue stream

Manage your room inventory more efficiently across all channels. Sell your hotel rooms directly from your website, or partner with top OTAs to increase your reach and revenue.

Discover endless opportunities to empower your business with direct sales from your site. Let guests book rooms online, offer them exclusive deals, or suggest adding breakfast to their room rate at the time of booking to benefit from cross-selling.

The hospitality platform for improved workflow  icon

The hospitality platform for improved workflow

Managing multiple properties can be overwhelming, but HotelFriend streamlines your operations with ease. Get an overview of all hotel processes and optimize administration of your hotel group.

The hospitality platform for improved workflow
Cloud-based hotel chain control icon
Cloud-based hotel chain control
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Our system consolidates all the front- and back-office activities of your hotel chain on one platform. Manage your properties from anywhere, at any time, and stay updated on everything that happens.
Automation of routine tasks icon
Automation of routine tasks
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Forget about slow manual labor in your daily routine. Generate instant reports on important metrics, set automatic housekeeping tasks, and tap into digital check-in and check-out to increase productivity.
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Centralized employee management
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Enable each department to receive timely notifications of new orders and tasks, eliminating confusion and miscommunication. Keep track of your employee progress in the real time.
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Zero errors and discrepancies
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HotelFriend elevates the reservation process, excluding any overbookings and rate discrepancies. Ensure accuracy in other critical areas, such as bookkeeping or sales within the main system features.
Boost in speed and productivity icon
Boost in speed and productivity
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Drive operational speed to each part of your hotel with an all-in-one system. Enjoy seamless connection between the booking engine, channel manager and front desk that allows your staff deliver faster service.
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Simplified group bookings
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Handle large bookings and billings for conferences, events, and group stays in just a few clicks. Bulk reservation and group billing features were designed to meet the needs of hotels like yours.
Connected guest journey icon
Connected guest journey
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Your guests want instant, connected, and personalized experiences. Connect all digital touchpoints from booking confirmation to orders and check-out within a dedicated mobile app.

Join the ranks of top hotel chains and streamline operations with HotelFriend

Management tips for large hotels and chains

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